Portal logging and fee payment FAQs
 
Dear Parents,
Please find below a few frequently asked questions for logging into portal.dpsstsdhaka.org
 
01. How do I get the username to log in to portal.dpsstsdhaka.org?
Ans: The username will be the same as your ward's GRN Number which can be found in his/her ID card. Example for a GRN number that should be entered as a user id : G03-0016-17. You are requested to make sure that no space is there in between the numbers and also that you enter the “-“ as it is shown in the GRN number while entering your user id. 
 
02. If I do not have the password or I forgot the password, what should I do?
Ans: You can get the password by clicking on 'forgot password' link at portal.dpsstsdhaka.org You will be asked to provide your username and then click next. You will get an OTP to your registered email address as well as to your registered mobile number. Put that OTP on the next page. After that you will be asked to put your new password and confirm the password on the very next line. If you still face any difficulties please feel free to send an email to it@dpsstsdhaka.org 
 
03. For any kind of query regarding login where should we email?
Ans: You are requested to send an email to it@dpsstsdhaka.org for any kind of login related issue.

04. How do I pay my tuition fee or my books using the parents' portal?
Ans: Sign in to the portal at https://portal.dpsstsdhaka.org using your child's GRN number as user id and password. Go to the link titled "Fees->Current Due/Advances". Then click on "Click To Pay Now" to proceed to pay using any international or national credit card and debit card, or Nexus and Rocket accounts.

05. Can I use bKash to pay for any of my pending fees?
Ans: Yes! bKash payment is available at any of our finance counters in the Junior School. Our bKash mobile number is 01313487775
 
Regards
DPS STS IT Help Desk

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